justTrade vs Relai Comparison
| 0 % | Fees | 0.9 % |
| € 7.00 | Cost for €1,000 | € 9.00 |
| 27 | Cryptos | 1 |
| SEPA Transfer | Payment Methods | SEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay |
| The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business. | Regulation | Virtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for |
Pros & Cons
- 0 % explicit trading fees – costs arise only through the spread
- 27 cryptocurrencies tradable as real coins
- Staking is offered for crypto ETPs
- Savings plans available for crypto and securities
- Service handled via the BaFin-licensed Sutor Bank
- Stocks and ETFs also tradable as a neobroker
- Wallet transfer to personal wallets not possible – occasionally criticized by users
- SMS-based 2FA security – extended options room for improvement
- Minimum deposit of 50 € is room for improvement compared with other brokers
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to 220 analyzed user reviews, justTRADE is especially appreciated for its clear app layout, easy operation, and fast processes. At the same time, users occasionally report technical friction around app display, login, and stability, so based on user data the overall experience is mixed with a positive tendency.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 220 user reviews evaluated by AI from Trustpilot, Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The reviews presented reflect users’ experiences and do not constitute an independent assessment by the website operator. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking (via ETPs) | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin regulation (Sutor Bank) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | SEPA transfer | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Hardware wallet support | ✓ |
- No explicit trading fees – only spread-based costs
- Trading secured via the BaFin-licensed Sutor Bank
- Neobroker with stocks, ETFs, and crypto on one platform
- Blockpit discount (20 %) for crypto tax reports
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
Details
| JT Technologies GmbH | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2019 | Founded | 2020 |
| The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business. | Regulation | Virtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for |
| € 50 | Minimum Amount | € 50 |
| VideoIdent | KYC | Photo ID, NFC passport verification |