Bitcoin.de vs Relai Comparison
| 0.5 % | Fees | 0.9 % |
| € 5.00 | Cost for €1,000 | € 9.00 |
| 10 | Cryptos | 1 |
| SEPA Transfer | Payment Methods | SEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay |
| Regulated in Germany as a marketplace of futurum bank AG | Regulation | Virtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for |
Pros & Cons
- Regulated in Germany as a marketplace of futurum bank AG
- Pioneer among German cryptocurrency platforms – active since 2011
- Trading fees of 0.5 %
- Wallet transfer possible
- Funds remain in the user’s own bank account
- Selection with only 10 cryptocurrencies could be expanded
- Only SEPA bank transfer as a payment method – additional options could be expanded
- Interface occasionally criticized as in need of modernization
- 2FA only via SMS – TOTP support could be expanded
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
User Experiences
AI AnalysisNot enough reviews available.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 272 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Minimum amount | ✓ |
| ✓ | Mobile app | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Hardware wallet support | ✓ |
- Pioneer among German crypto marketplaces – since 2011
- Regulated through futurum bank AG in Germany
- Euro balances remain in the user’s own bank account
- KYC via bank verification, VideoIdent or PostIdent
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
Details
| futurum bank AG | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2011 | Founded | 2020 |
| Regulated in Germany as a marketplace of futurum bank AG | Regulation | Virtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for |
| € 60 | Minimum Amount | € 50 |
| Bank verification, VideoIdent, PostIdent | KYC | Photo ID, NFC passport verification |